Customer Stories
See how teams across industries are transforming their work with Dust

Wayflyer
From Digital Archaeology to Real-Time Triage: How Wayflyer Built a Self-Tuning Support Flywheel with Dust
Financial Services
B2B SaaS
Customer Support
IT
Engineering

Apiday
How Apiday cut prospect enrichment from 7 days to 2 hours with Dust and Idoption
Financial Services
Consulting
B2B SaaS
Sales
Executive
Company-Wide AI Adoption

ContractSafe
How ContractSafe uses Dust and Fathom to deploy AI Agents across teams
B2B SaaS
Sales
Marketing
Customer Support
Operations

Contentsquare
How ContentSquare's CS team turned customer context into a competitive advantage
B2B SaaS
Customer Support

Paddle
How Paddle consolidated its AI strategy and achieved 91% company-wide adoption
B2B SaaS
Financial Services
Company-Wide AI Adoption

Laurel
How Laurel runs like a 400-person company with a 100-person team using Dust
B2B SaaS
Company-Wide AI Adoption

Adomik
How Adomik proved that useful AI tools adopt themselves
B2B SaaS
Company-Wide AI Adoption

CarCutter
How CarCutter's Head of CX built fair performance feedback for every support rep using Dust
B2B SaaS
Customer Support

Profound
How Profound's post-sales team reclaimed 1,800+ hours per month with Dust
B2B SaaS
Customer Support
Sales

Spendesk
How Spendesk turned 90% adoption into embedded AI workflows with a champions program
B2B SaaS
Financial Services
Company-Wide AI Adoption
Operations

Brevo
How Brevo automated go-to-market workflows with Dust & Supabase: 80% faster personalization, zero engineering tickets
Technology
B2B SaaS
Sales
Marketing
Operations

Back Market
Back Market's fraud team builds AI detection system in one week, contributing to €1.2M savings initiative
B2B SaaS
Marketplace
IT
Operations
Data
Showing 1-12 of 23 items