The complete guide to implementing AI Agents: lessons from Wakam, leading European insurer
đĄ Key results: - 70% employee adoption and 136 deployed AI agents within 2 months of launch - 50% reduction in legal contract analysis time - Dramatic...November 28, 2025
Build vs. buy AI agents: What 1,000+ enterprise deployments taught us about the real costs
When it comes to AI agents, every leadership team eventually faces the same question: should we build this ourselves or buy a platform? It's a familiar debate....November 17, 2025AI agents
Introducing Triggers: Your agents, working while you sleep
What if your AI agents didn't wait to be asked? Today, we're introducing Triggers : turns Dust agents from on-demand agents into autonomous workers. Schedule...November 10, 2025Product
How Creative Force Is Using Dust to Help Define âThe Future of Workâ
This article was written by Aaron Horwath, Director of AI Operations at Creative Force . Creative Force is an end-to-end software platform for managing content...October 30, 2025
Dust Product update 18
Hi there, We've been busy! This month brought some of our biggest updates yet: interactive Frames for data that comes alive, Deep Dive for research that goes...October 29, 2025Product
Building Deep Dive: Infrastructure for AI Agents That Actually Go Deep
https://www.youtube.com/embed/mDwg9N2WAmM?feature=oembed When we started noticing patterns in our agent logs back in May 2025, something caught our attention....October 29, 2025Product
Why UK AI pilots struggle to scale and what companies need instead
Hi, I'm Sophie. I work at Dust to help expand it in the UK. I spent 8 years in London - from university through my early career - and the city's tech scene has...October 24, 2025News
How Patch empowered 70% of its team to use AI agents weekly
Patch was looking to scale its climate expertise in its go-to-market process. With the help of Dust, they unlocked valuable data, boosted knowledge in sales...October 24, 2025Customer Stories
How Persona Hit 80% AI Agent Adoption with Dust
As Persona scaled, engineers were drowning in questions, sales reps in RFPs, and solutions engineers in internal document creation. Dustâs PersonaEngineer...October 24, 2025Customer Stories
How CMI Strategies achieved 95% AI adoption across 100 Consultants with Dust
This story was written by Wesype, a Dust Platinum Partner with strong expertise in the consulting industry. It shows how CMI Strategies unified its AI approach...October 20, 2025Customer Stories - ConsultingCustomer Stories
Let the Free Market Win
Why non-poaching agreements hurt everyone in the French tech ecosystem Image The French tech ecosystem has been maturing rapidly over the past few years. Yet...October 20, 2025Joining Dust
How Ardabelle became Europe's first AI-Native Private Equity fund
This story was written by Wesype, a Dust Platinum Partner with strong expertise in the financial services industry. It shows how Ardabelle, a new Private...October 17, 2025Customer StoriesCustomer Stories - Financial Services
How 42 AI agents transformed Insignâs end-to-end consulting workflow
"In less than a year, we went from manual processes to 42 AI agents handling everything from strategy analysis to final delivery." Vincent Vitre, COO & Partner...October 16, 2025Customer Stories - MarketingCustomer Stories
Introducing Frames: Interactive data, visualized
What if your reports could handle the follow-up questions? Today, we're introducing Frames: a new way to transform Dust agentsâ conversations into interactive...October 15, 2025Product
How Watershed got 90% of its team to leverage Dust agents
Watershed is an enterprise sustainability platform used by companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to manage climate and ESG data,...October 7, 2025Customer Stories
Dust Product update 17
Hi there, We've shipped significant improvements to Dust this month. Schedule your agents to run automatically, build agents that run reliably for extended...September 29, 2025Product
Dust is live on Google Cloud Marketplace
We're excited to share some big news: Dust is now available on Google Cloud Marketplace! This means our customers can now access our AI agent platform directly...September 9, 2025
Companies are building their Agent OS right now. Are you?
Eric Glyman, CEO of Ramp recently commented that " autonomous finance is being built right now. " What Ericâs seeing in finance teams is just one instance of a...September 9, 2025News
The easy wins AI-first GTM teams have already implemented
Iâve never envied AI software buyers less. AI is amorphous, the landscape changes weekly, and thereâs no established playbook for what an AIâfirst organization...September 3, 2025Customer Stories - Sales
Why Mirakl chose Dust as its go-to agentic solution
Mirakl was founded in 2012 by serial entrepreneurs Adrien Nussenbaum and Philippe Corrot to help companies build and scale third-party marketplacesâeffectively...August 21, 2025Customer Stories
Dust Product update 16
Hi there, We've shipped significant improvements to Dust this month. Build with GPT-5, create agents that can remember your preferences and past interactions...August 14, 2025Product
Agent Memory: Building persistence into AI collaboration
When we built Dust, we solved a fundamental problem: AI agents that start from zero. Custom agents with access to curated company knowledge meant every...August 14, 2025Product
Less admin, more selling: how Dust frees up PayFitâs sales team to close more deals
About PayFit PayFit makes it easy to manage employee payroll and human resources. Present in France, Spain and the United Kingdom, this French unicorn relies...July 30, 2025Customer StoriesCustomer Stories - Sales
How Wakam cut legal contract analysis time by 50% with Dust
About Wakam Wakam is a B2B2C insurance company that designs custom insurance solutions distributed as white-label products through its Play & PlugÂź technology...July 25, 2025Customer Stories - LegalCustomer Stories
Doctolib's AI Adoption Playbook: from 30-person pilot to company-wide deployment
This is the last article in a four-part series exploring how Doctolib successfully rolled out Dust across 3,000 employees. This piece provides the tactical...July 25, 2025Customer Stories
From Risk to Reward: Inside Doctolibâs Enterprise AI Security Playbook
This is the third article in a four-part series exploring how Doctolib successfully rolled out Dust across 3,000 employees. This piece explains how their CISO...July 25, 2025Customer Stories
Why Doctolib's VP of Data & AI stopped internal development to buy Dust
This is the second article in a four-part series exploring how Doctolib successfully rolled out Dust across 3,000 employees. This piece explains why their VP...July 25, 2025Customer Stories
Why Doctolib made company-wide Enterprise AI a 'national cause'
This is the first article in a four-part series exploring how Doctolib successfully rolled out Dust across 3,000 employees, covering everything from cultural...July 25, 2025Customer Stories
Wakam empowers teams with self-service data intelligence while reducing processing time
About Wakam Wakam is a B2B2C insurance company that designs custom insurance solutions distributed as white-label products through its Play & PlugÂź technology...July 21, 2025Customer Stories - DataCustomer Stories
Alanâs PMM team transforms sales conversations into intelligence with AI agents
About Alan Alan is a leading digital health partner transforming healthcare by combining advanced technology with a human touch to make health journeys...July 21, 2025Customer Stories - MarketingCustomer Stories - Sales
Supercharge your sales with MCP tools in Dust
Our latest Session for Builders showcased the game-changing potential of MCP for sales teams. Instead of outdated, rigid automation, MCP brings intelligent,...July 4, 2025Product
Dust Product update 15
Hi there, We've shipped significant improvements to Dust this month. Your agents can now create email and calendar invites, be chained together for complex...July 3, 2025Product
How We Taught AI Agents to Navigate Company Data Like a Filesystem
In April 2025, something kept showing up in our logs. Our AI agents were inventing their own syntax for searching content â file:front/src/some-file-name.tsx ,...July 1, 2025NewsProduct
The End of Data Queues: How Alan Scaled Analytics with Dust
Alan, a âŹ4 billion digital health insurer across four countries, needed to solve a critical challenge: enabling hundreds of employees to access data insights...June 27, 2025Customer StoriesCustomer Stories - Data
Long live the builders: ThĂȘ-Minh Trinh
This interview -with news and links about and around Dust- was first published on our newsletter . Best way to stay tuned is to follow us right there! So...June 17, 2025Customer Stories
Give Dust Agents Access to Your Internal Systems with Custom MCP Servers
The Model Context Protocol (MCP) is revolutionizing how AI agents interact with external systems, and Dust is at the forefront of making this technology...June 12, 2025ProductEvents
How Clay is powering 4x team growth with Dust
Over the past two years, Clay went from a startup with virtually no revenue to a powerhouse valued at $1.5bn with over 8,000 customers and 130+ integrations...June 10, 2025Customer Stories - SalesCustomer Stories
Blueground accelerates customer support resolution time with Dust
About Blueground Blueground is a leading provider of furnished apartment rentals for stays of 30+ days in major cities around the world. Their platform...June 5, 2025Customer Stories - Customer SupportCustomer Stories
Dust is better at company data
Word is on the street that for AI agents to be useful at work, they should be plugged to your company data . But when an AI agent provider says it's âplugged...June 4, 2025ProductNews
AI agents hackathon winners
đ 25+ teams spent their Friday at Qonto 's Paris office, hacking on agent-focused projects in all shapes and sizes. Special focus on the winners. If youâre...June 3, 2025NewsEvents
Dust Product update 14
Hi there, We've introduced significant improvements to Dust. You can now build with Claude 4 Sonnet, discover agents through our enhanced tagging system, and...May 26, 2025Product
How Alan produces customer stories 80% faster with Dust
About Alan Founded in 2016, Alan is revolutionizing healthcare access by combining insurance with a comprehensive digital health platform. Operating in France,...May 13, 2025Customer Stories - MarketingNews
Interviews at Dust
At Dust, we're building an AI operating system to transform how work gets done. We connect company infrastructure to AI capabilities, bringing intelligent...May 13, 2025Joining Dust
Beyond Dashboards: How Natural Language Queries Unlock Organizational Context
https://www.youtube.com/embed/RNcXWPCaLqg?feature=oembed Most companies sit on disconnected data silos â warehouses filled with business metrics, spreadsheets...April 30, 2025News
Dust for Dust
The Founder's Dilemma Every founder faces moments of doubt. For me, the persistent challenge has been reconciling the years of effort we've poured into Dust...April 29, 2025Joining Dust
MCP and Enterprise Agents: Building the AI operating system for work
The Model Context Protocol (MCP), created by Justin Spahr-Summers and David Soria Parra at Anthropic, has emerged as a popular standard for how AI models...April 28, 2025
Dust Product update 13
Hi there, We've made it easier to access your knowledge directly in conversations, added OpenAI and Gemini's latest models, and released a beta version of our...April 25, 2025Product
Engineering Night #2: All things LLMs
Last Wednesday, we hosted our second Engineering Night in Paris, bringing together technical folks for discussions and connection! Image The event featured...April 23, 2025NewsEvents
Introducing Attach from Knowledge
We're launching a powerful upgrade to how you interact with your company's knowledge in Dust. Now you can instantly search and attach documents, tables, or...April 17, 2025Product
How MCP-powered Dust agents will complete tasks for you
Discover the practical implications of the MCP protocol on Dust's capabilities . Today's businesses use various AI tools across departments - engineering teams...April 11, 2025News
Behind-the-curtains: how we conducted our first major architecture transition with no downtime
We recently completed a significant infrastructure project that reorganized how data flows through our infrastructure. This behind-the-scenes work lays the...April 4, 2025News
Dust Product Update 12
Hi there, We've introduced a new Gong Connection, keyword search in the agent builder, smarter label filtering, and better markdown support to make your agents...March 27, 2025NewsProduct
MCP and the emerging enterprise AI OS layer
How MCP calls for a new kind of enterprise infrastructure for the upcoming synthetic workforce era. The Model Context Protocol (MCP) represents the...March 26, 2025News
No PMs, Just Builders
Building an AI operating system to transform how work gets done requires a unique approach to product development. At Dust, we've chosen a path that might seem...March 25, 2025Joining Dust
Building with reasoning models: infrastructure requirements and verification loops
The AI landscape shifted in the last months with the emergence of reasoning-focused models. These models bring a fundamental change in how LLMs approach...March 21, 2025News
Spreadsheets, databases, and beyond: creating a universal AI query layer
In the world of AI agents, the ability to understand and analyze structured data is a game-changer. While large language models excel at understanding natural...March 13, 2025Product
First Engineering Night at Dust
We hosted our first Engineering Night in Paris on Feb. 12th bringing together over 80 AI engineers and researchers from across Europe for technical...February 28, 2025NewsEvents
Dust Product Update 11
Hi there, We've shipped new AI models (Sonnet 3.7 and o3-mini), label filtering, and a new BigQuery Connection to make your agents smarter and more precise....February 27, 2025ProductNews
Build in Person
Engineering an AI operating system that transforms how work gets done requires deep collaboration and rapid iteration. At Dust, we've made the deliberate...February 11, 2025Joining Dust
New reasoning capabilities: o3-mini now available in Dust
We've integrated OpenAI's latest reasoning model, o3-mini into Dust as a capability for asssistants. Why as a capability? While these models excel at deep...February 4, 2025Product
Dust Product Update 10
Hi there, We've shipped several features to help you work more efficiently with your Dust agents: advanced reasoning capabilities for complex use cases,...January 31, 2025Product
Permissions in the age of AI-driven companies
As AI agents become more autonomous and capable, we're discovering that traditional approaches to permissions and access control break down. At Dust, we're...January 27, 2025ProductNews
DeepSeek-R1 and the future of AI reasoning
The AI landscape was shaken last week with the emergence of DeepSeek, particularly its R1 model. What makes this development especially significant isn't just...January 27, 2025News
Malt cuts support ticket closing time by 50% with Dust
As Europeâs leading freelance marketplace, Malt empowers companies to connect with top-tier independent talent. But with rapid growth came the challenge of...December 16, 2024Customer Stories - Customer SupportCustomer Stories
Building better workflows: the Dust Chrome extension
The average team switches between 93 different applications daily[1], fragmenting knowledge and interrupting workflows. This makes it harder for team members...December 3, 2024Product
Dust Product Update 9
Hi there, We've shipped several new capabilities to help you work more efficiently with your Dust agents. Here's what's new: đŹ Sync Private Slack Channels You...November 29, 2024Product
Lifen Saves up to Two Hours per Week per Employee with Dust
Lifen, a major player in e-health in France serving nearly 800 hospitals, partners with Dust to deploy AI-specialized agents across the company. With its 100%...November 14, 2024Customer Stories - Customer SupportCustomer Stories - Legal
Kyriba: Accelerating Innovation with Dust
Kyriba, a global leader in liquidity performance, partnered with Dust to enhance internal operations through specialized AI agents. Multiple departments in...October 31, 2024Customer StoriesCustomer Stories - Operations
Dust Product Update 8
We're thrilled to introduce platform improvements that enhance team collaboration and make your work easier: refined data management with spaces, new...October 29, 2024Product
How Lucas, People Analyst at Alan, Introduced Dust to his HR Team
About Alan Founded in 2016, Alan is an insurer and digital health platform connecting millions to healthcare professionals. It aims to simplify access to care...October 10, 2024Customer Stories - Recruiting & PeopleCustomer Stories
Reflections on Dust's Journey: Insights from the Open Source Startup Podcast
This story is brought to you by Stanislas Polu, co-founder of Dust I recently had the opportunity to share Dust's journey on the Open Source Startup Podcast,...October 4, 2024
Dust Product Update 7
Hi there, We're excited to introduce enhancements that boost productivity and expand Dust's reach. Our updated @help and @dust agents now provide precise...September 26, 2024Product
How Qonto Achieved 70% Faster Localization and Streamlined Operations with AI Agents
Qonto , the leading European business finance solution for SMEs and freelancers, partners with Dust to deploy AI-specialized agents across the company. By...September 19, 2024Customer StoriesCustomer Stories
Dust Product Update 6
We've added new features to Dust: a Microsoft SharePoint Connection, updated documentation, image processing for Anthropic models, and data visualization...August 30, 2024Product
How Valentine, Head of Marketing at Fleet, Uses Dust
Founded in 2019, Fleet is a unique IT equipment management company enabling users to rent, manage, secure, and renew their entire IT device fleet from a single...August 29, 2024Customer Stories - MarketingCustomer Stories
20%+ productivity gains in Sales: Insights from Alan and Payfit on GenAI Implementation
On July 11th, we hosted our inaugural event for leaders convinced by the potential of Generative AI (GenAI) to grow and accelerate their companies. The event...August 29, 2024Customer StoriesCustomer Stories
How Marketing and Engineering Teams Can Use Vision with Dust
Hey Dust community! We've got some big news.Dust has always been about making work work better. Our platform lets teams create custom AI agents using top-notch...July 29, 2024
Dust Product Update 5
We've been working on some new features and improvements at Dust: Dust can now see, you can drag and drop files when you chat and ask questions in our...July 18, 2024Product
From Single Action Towards Tools
We recently held our second edition of Dustâs session for Buildersâthanks to the 150+ builders who watched! DaphnĂ© Popin (software engineer) and Stanislas Polu...July 11, 2024
50% Time Savings: How Didomi Transformed Privacy Compliance with AI
Didomi, founded in 2017, is a privacy tech company on a mission to help publishers and advertisers easily comply with privacy laws like GDPR. They make...July 4, 2024Customer Stories - LegalCustomer Stories
Dust accelerates fast-moving companies with teams of specialized agents
Dust raises $16m in additional funding led by Sequoia and passes $1m ARR with 70% WAU/MAU. Founded in February 2023, Dustâs mission is to get work to work...June 27, 2024
Dust Product Update 4
We've been hard at work improving Dust to help you work smarter with AI agents. We're thrilled to unveil Multi-Tool agents , a feature that fundamentally...June 26, 2024Product
Introducing: multi-tool agents
Dust agents can now pick and choose from several tools, thinking in steps in order to best answer user queries. Weâve also expanded the list of tools that can...June 24, 2024
How the Data Team Uses Dust at Dust
This story is brought to you by Thibault, part of the Business Operations team at Dust. Since starting at Dust 1 month ago, I've found our product invaluable....June 20, 2024
PayFit Accelerates Content Creation and Knowledge Sharing with Dust
How Alexandre, Product Operations at PayFit, Uses Dust: A Sneak Peek at His Custom Agents About Payfit PayFit, a French unicorn specializing in payroll and HR...June 12, 2024Customer StoriesCustomer Stories
Extract Structured Data from Unstructured Sources with AI
Have you ever wished you could organize all your written knowledge in a structured way ? I'm talking about Slack discussions, support tickets, customer...May 29, 2024
Choosing the Right AI Model for Your Dust Agent
One of the most frequent questions we get is: âWhich AI model should I choose when creating my agent?â. Itâs a great question, and based on our experience...May 21, 2024
Dust Product Update 3
GPT-4o - OpenAI's newest frontier model - is now available on Dust and weâll be fast following with support for Googleâs Gemini 1.5 Pro. We also released new...May 21, 2024ProductProduct
Using Multiple AI Agents: A Pioneer's Perspective
At Dust, we've always believed that building the right product layer is the path to unlocking the full potential of large language models (LLMs). While...May 16, 2024
Easily add AI to your Zendesk Help Center - Dust Apps Example #1
At Dust, our goal is to let you add AI to your company's life by making sure you get accurate answers from LLM models using your data. For that, we're building...May 6, 2024
Builders Session #1
We held our very first Dust's Session for Builders a month ago, an exciting gathering of the Dust Builder Community. This event was an opportunity for builders...April 24, 2024
Dust Product Update 2
Hi there, Dustâs mission is to make work "work better" by enabling anyone to equip themselves with generative AI, without needing to rely on engineers. Here's...April 18, 2024Product
How Dario, Associate to the CEO at November Five, Uses Dust
November Five is a digital solutions partner that specializes in bringing memorable digital experiences to life. As the chosen partner for giants like Le Pain...April 4, 2024Customer StoriesCustomer Stories
Dust Product Update 1
Hi! Dust makes work work better with custom AI agents. The past month has been packed with powerful new features and upgrades. â”ïžMistral Large Now Available âą...March 21, 2024Product
How Vincent, Engineer at Alan, Uses Dust
About Alan Founded in 2016, Alan is a digital platform and insurer that brings a network of healthcare professionals to the fingertips of millions. With a...March 14, 2024Customer Stories - EngineeringCustomer Stories
How Dust's Table Queries are Changing the Game for Quantitative Analysis with LLMs
Dust's latest capability, structured data analysis with table queries, marks a significant leap forward to help anyone in the company make the most of data....March 6, 2024
Why Dust?
In this article, I'll expose the core motivations behind building Dust , how we believe the generative AI ecosystem will evolve and why we are building...March 6, 2024
Pennylane's journey to deploy Dust for Customer care teams
Pennylane , an innovative company in the Fintech space, gained a reputation for its amazing customer service. However, the companyâs rapid growth came with a...February 26, 2024Customer Stories - Customer SupportNews
Happy Acceleration in 2024!
2023 was a year of exciting exploration for many teams as they sought to understand the capabilities of generative AI (âGenAIâ) and the impact it could have on...January 3, 2024
A fair comparison of modern models' reasoning capabilities
The convergence of models' interfaces on the Chat Message API as well as the global push toward larger context sizes opens an interesting opportunity to...December 22, 2023
Build an AI Agent to Track Internal Project Status
Stay on top of key projects with a custom Dust agent. From rolling out Dust and agents across companies, we've seen tremendous value in creating AI agents that...October 23, 2023
Automate SQL Query Generation with a Custom Dust Agent
Take the load off your data analysts with a Dust agent specialized in SQL. From wide-scale rollouts, we've seen immense value in AI agents that automatically...September 28, 2023
Boost Customer Satisfaction with Custom AI agents
Based on our experience rolling out Dust agents to augment our usersâ customer service teams, weâve compiled below some best practices to serve this use case...August 31, 2023
Announcing our seed round
Dust is an AI-native company based in Paris, France. Weâre excited to share that weâve raised âŹ5M in seed funding led by Sequoia Capital with participation...June 27, 2023
Speculative sampling: LLMs writing a lot faster using other LLMs
Behind the beautiful name of Speculative sampling lies a neat technique to have a large language model generate tokens up to three times faster đ„ The...June 2, 2023
A first version of our Product Constitution
The opportunity opened by Large Language Models (LLMs) is vast. Itâs allowed the birth of Dust, an AI-native company that wants to make work âwork betterâ for...May 15, 2023
Why work doesnât work
Information overload is a millenia-old challenge that's only been amplified by digital technology. With Large Language Models (LLMs), we can leverage...May 11, 2023