Blog
Learn more about Dust, get product updates, AI agents best practices and more.
AI ROI: Beyond the Adoption KPI
The ROI question comes up in almost every conversation we have with customers. Not because the value is unclear to them, but because they can't articulate it...
From Good to Great: How the Continuous Improvement Loop Improves AI Agent Performance
You've shipped your AI agent. People are using it. But you have absolutely no idea if it's actually working. Is the report-generating agent saving your team...
Getting Out Of The Way
When we started Dust , we made every decision for the model. You'd configure a data source, and on every message the system would retrieve the most relevant...
The Hard Problems No One Wants to Solve
Building standalone agents is easy. Building reusable, composable capabilities is the hard part. Most companies don’t have an AI problem. They have a...
Product Update 23
Hi there, Describe what you want an agent to do. Watch it get built. That's Sidekick, a new AI co-pilot embedded in the Agent Builder that drafts instructions,...
Building Help Behind AI Agents: Support Engineers Role At Dust (we’re hiring!)
Do you really care if you didn’t write every word you sent? How to engineer better support? In other words: what does Putting Users First mean in a world where...
An AE's Day Using Dust: What It Actually Looks Like
It's a Tuesday in March. Nic Siegle drops his dog off at daycare, pulls out his phone, and opens the Slack channel where his agents have been running since...
Your browser has a point of view
When we shipped the Chrome extension last year , it solved a real problem: getting Dust agents into the browser where most work actually happens. Select text,...
Which AI model should you choose for a Dust agent? Our 2026 guide
💡 This is the updated version of our original 2024 model comparison guide . When we first wrote about this in May 2024, the options available in Dust felt...
The Single-Model Trap: Why AI Platforms Need Multiple Providers
Most AI platforms bet on a single model provider. We bet on the free market. This isn't just philosophy. Over the past three years, we've built Dust around a...
Build a Flock, Not a Crowd
The average person at Dust uses over 15 different agents in a week. Each one built by someone who understood a problem: the sales team's way of qualifying...
The Era of AI Operator
Something is shifting inside the fastest-moving companies. A new kind of role is appearing on org charts, sometimes with a formal title, sometimes without one...
From Evaluation to Maintenance
An agent that works well today can start producing different results next week. Not because someone pushed a code change, but because the knowledge it queries...
Further reading
- How to Build AI Agents Without Coding (Step-by-Step Guide)April 22, 2026
- What is an internal knowledge base? A complete guide for 2026April 22, 2026
- What is an AI voice agent? A complete guide for 2026April 17, 2026
- What is Enterprise Search? (How It Works, Types, and Benefits)April 17, 2026
- AI marketing agents: Use cases, Benefits, and How to get startedApril 16, 2026
- AI agent workflows: How they work and how to build your ownApril 16, 2026
- Fathom is now on Dust: Your meeting intelligence, finally connected to the rest of your stackApril 16, 2026
- How to use AI agents to automate tasks (2026)April 15, 2026
- Top AI Agent Companies for Enterprise Teams (2026)April 15, 2026
- AI agents for customer support: Benefits, How they work, and Getting startedApril 15, 2026