Dust for IT

Automate Support, Empower Employees

Scale IT support, automate routine requests, and keep your IT desk clean.

Create IT agents that knows your systems inside out

Focus on complex tasks

Maximize IT team efficiency by automating routine support requests.

Speed up resolution

Instantly provide accurate solutions using your documented knowledge base.

Empower employees

Turn IT support into a self-service experience that scales across the organization.

30%

Fewer IT
tickets

4h

Saved weekly
filling RFP

Your use cases, your way

Customize and automate tasks without writing a single line of code.

IT helpdesk

Answer common employee IT questions instantly using your internal documentation and policies.

IT ops assistant

Support system administrators with troubleshooting guidance based on your documented procedures.

Procurement helper

Guide employees through procurement processes and requirements with automated assistance.

Ticket analytics

Analyze support patterns to identify improvement opportunities and optimize documentation.

Watch Dust in motion

Driving AI ROI together

"One of the things that impressed me about Dust is that all the use cases around internal and external support for teams who need to maintain processes are impressive. Being able to call an agent that parses all the knowledge is a huge pain reliever."

Raphael Brousse

VP Operations at Lifen

"Thanks to what we’ve implemented at Alan, in less than three question iterations, I can craft the perfect SQL query I need and get the context behind it."

Vincent Delagabbe

Software Engineer at Alan

"Dust transformed our privacy reviews. It handles compliance checks, suggests improvements, and drafts communications. It both cuts our review time and helps pressure-test our legal interpretations."

Thomas Adhumeau

Chief Privacy Officer at Didomi

"It became evident that Dust could serve as a knowledgeable buddy for all staff, enhancing productivity whether you’re newly onboarded or a veteran team member."

Boris Lipiainen

Chief Product and Technology Officer at Kyriba

"Dust is not just a tool - it’s like having an extra team member who knows your brand voice, can handle recurring tasks, and helps you tackle new challenges. I couldn’t do half of my job without it, especially with tight deadlines and a small team."

Valentine Chelius

Head of Marketing at Fleet

"The Dust platform is more than just a tool for post-ideation; it’s a catalyst for innovation, stimulating idea generation as employees engage with it."

Boris Lipiainen

Chief Product and Technology Officer at Kyriba

"It’s really become a reflex now to ask a Dust agent. With just two keystrokes, it instantly surfaces exactly the context I need - whether from code, documentation, or overlooked team discussions."

Vincent Delagabbe

Software Engineer at Alan

"We’re managing a higher volume of tickets and have cut processing time—from an average of 6 minutes per ticket to just a few seconds."

Anaïs Ghelfi

Head of Data Platform at Malt

"We asked ourselves for years: what if your team had 20% more time? Dust has made it possible, empowering our employees to work smarter, innovate, and push boundaries."

Matthieu Birach

Chief People Officer at Doctolib