Dust for IT

Automate Support, Empower Employees

Scale IT support, automate routine requests, and keep your IT desk clean.

Create IT agents that knows your systems inside out

Focus on complex tasks

Maximize IT team efficiency by automating routine support requests.

Speed up resolution

Instantly provide accurate solutions using your documented knowledge base.

Empower employees

Turn IT support into a self-service experience that scales across the organization.

30%

fewer IT tickets

4h

saved weekly filling RFP

Your use cases, your way

Customize and automate tasks without writing a single line of code.

IT helpdesk 1

IT helpdesk

Answer common employee IT questions instantly using your internal documentation and policies.

IT ops assistant 1

IT ops assistant

Support system administrators with troubleshooting guidance based on your documented procedures.

Procurement helper 1

Procurement helper

Guide employees through procurement processes and requirements with automated assistance.

Ticket analytics 1

Ticket analytics

Analyze support patterns to identify improvement opportunities and optimize documentation.

Watch Dust in motion

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Raphael Brousse
VP Operations at Lifen

One of the things that impressed me about Dust is that all the use cases around internal and external support for teams who need to maintain processes are impressive. Being able to call an agent that parses all the knowledge is a huge pain reliever.

Trusted by 1,000+ organizations

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