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Dust · My workspace
Why did our checkout conversion drop last week? Break it down by step and tell me where users are dropping off.
dust
Completed in 14 sec
Using Amplitude

I pulled your Amplitude checkout funnel and session replays for the affected window — here is where conversion is leaking.

Funnel breakdown (last 7 days vs. prior 7)

  • Cart to Shipping. Held steady at 71% conversion, no meaningful change.
  • Shipping to Payment. Dropped from 64% to 48% — the single biggest contributor to the overall decline.
  • Payment to Confirmation. Slipped slightly from 89% to 85%, within normal weekly variance.

What the session replays show

  • Coupon field error. In 12 of 20 sampled replays, users hit a silent validation error on the promo-code field and abandoned at the Payment step.
  • Mobile Safari concentration. The drop-off skews heavily to mobile Safari, suggesting a browser-specific rendering bug rather than a pricing issue.

What you can do with Amplitude

Investigate metric drops fast

Pull existing charts, run ad-hoc funnel and segmentation queries, and watch the matching session replays to find exactly where and why a metric moved — without clicking through the Amplitude UI.

search
get_charts
query_chart
get_session_replays

Turn feedback into insights

Summarize themes from surveys and support tickets, surface what users actually said, and tie feedback back to the behavioral cohorts and experiments it relates to for a complete picture.

get_feedback_insights
get_feedback_comments
get_feedback_mentions
get_cohorts

Build dashboards and experiments

Spin up new charts, dashboards, cohorts, and A/B experiments directly from a conversation, so the analysis you just ran becomes a saved, shareable surface in Amplitude.

create_chart
create_dashboard
create_cohort
create_experiment

Supported actions in Amplitude

Read & Search

  • Search
  • Get From Url
  • Get Amplitude Context
  • Query Amplitude Data
  • Get Amplitude Charts
  • Render Amplitude Chart
  • Get Amp User Data
  • Get Experiments
  • Query Experiment
  • Get Flags
  • Get Deployments
  • Get Amp Taxonomy
  • Get Transformations
  • Get Group Types
  • Get Session Replays
  • List Session Replays
  • Get Session Replay Events
  • List Guides Surveys
  • Get Guide Or Survey
  • Query Wave Opportunities
  • Query Wave Product Areas
  • Use Amplitude Ai Feedback
  • Get Agent Results
  • Get Amplitude Agent Analytics Info
  • Get Data Ingestion Sources
  • Get Data Source Details
  • Get Data Warehouse Destinations
  • Get Data Warehouse Jobs
  • List Tool Categories
  • Get Category Tools
  • Describe Tool

Create & Update

  • Use Amplitude Chart Monitors
  • Use Amp Dashboards
  • Use Amp Notebooks
  • Use Amp Comments
  • Use Amplitude Cohorts
  • Create Experiment
  • Update Experiment
  • Create Metric
  • Manage Wave Opportunities
  • Manage Wave Product Areas
  • Manage Wave Verification Artifacts
  • Share Amp Entities
  • Create Flags
  • Update Flag
  • Manage Amp Events
  • Manage Amp Properties
  • Manage Amp Taxonomy

48 total actions available (31 read, 17 write)

Get started with Amplitude

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