Blog
Learn more about Dust, get product updates, AI agents best practices and more.
Product Update 23
Hi there, Describe what you want an agent to do. Watch it get built. That's Sidekick, a new AI co-pilot embedded in the Agent Builder that drafts instructions,...
Building Help Behind AI Agents: Support Engineers Role At Dust (we’re hiring!)
Do you really care if you didn’t write every word you sent? How to engineer better support? In other words: what does Putting Users First mean in a world where...
An AE's Day Using Dust: What It Actually Looks Like
It's a Tuesday in March. Nic Siegle drops his dog off at daycare, pulls out his phone, and opens the Slack channel where his agents have been running since...
Your browser has a point of view
When we shipped the Chrome extension last year , it solved a real problem: getting Dust agents into the browser where most work actually happens. Select text,...
Which AI model should you choose for a Dust agent? Our 2026 guide
💡 This is the updated version of our original 2024 model comparison guide . When we first wrote about this in May 2024, the options available in Dust felt...
The Single-Model Trap: Why AI Platforms Need Multiple Providers
Most AI platforms bet on a single model provider. We bet on the free market. This isn't just philosophy. Over the past three years, we've built Dust around a...
Build a Flock, Not a Crowd
The average person at Dust uses over 15 different agents in a week. Each one built by someone who understood a problem: the sales team's way of qualifying...
The Era of AI Operator
Something is shifting inside the fastest-moving companies. A new kind of role is appearing on org charts, sometimes with a formal title, sometimes without one...
From Evaluation to Maintenance
An agent that works well today can start producing different results next week. Not because someone pushed a code change, but because the knowledge it queries...
Product Update 22
Your agents just got write access to Google Drive, real-time observability in the Builder so you can see exactly what's happening under the hood, and...
Why you need an Agent Management Platform
Want just the recap? Take a look at this: Frame After two years deploying AI agents with customers ranging from industrial firms to leading AI companies, we've...
Introducing the Dust Academy
At Dust, we've spent years obsessing over how AI can transform team productivity. We've built connections, agents, and workflows that let organizations...
Further reading
- RAG use cases: 9 ways retrieval augmented generation solves real business problemsMay 8, 2026
- AI in Private Equity: How PE Firms Use Automation (2026)May 8, 2026
- AI Agent Integration: What It Is and How to Get StartedMay 7, 2026
- How to use AI in email marketing (2026)May 6, 2026
- What Is an AI Agent Workflow Builder (And What Should You Actually Look For)May 6, 2026
- AI Agents for IT Teams: Use Cases, Benefits & How to Get Started May 6, 2026
- AI Agent Workflow Automation: What It Is and How to Use It (2026)May 6, 2026
- How can I find secure enterprise software for AI-powered teams?April 30, 2026
- What is a secure enterprise platform for AI-powered agents?April 30, 2026
- Where can I get AI solutions with built-in privacy and governance? April 30, 2026