Dust · My workspace
Pull up my discovery call with Northwind last week and tell me what objections came up and what we committed to.
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Completed in 13 sec
Using Gong
I found your Northwind discovery call in Gong and read through the full transcript — here is what stood out.
Objections raised
- Pricing vs. incumbent. Their VP Ops, Dana Reyes, pushed back twice that your annual list price was roughly 20% above the tool they already use.
- Implementation timeline. Concern that onboarding would take 'most of Q3' and pull their team off a migration already in flight.
- Security review. They flagged that any new vendor needs to clear a SOC 2 review before procurement signs.
Commitments made on the call
- You agreed to. Send a tailored ROI estimate and loop in your solutions engineer for a technical deep-dive next week.
- They agreed to. Share the security questionnaire by Friday and bring their CFO to the follow-up.
What you can do with Gong
Find the right call in seconds
List and filter calls by account, rep, or date range, then pull a single call's metadata to confirm participants, duration, and topic before diving in.
list_calls
get_call
Read full transcripts on demand
Retrieve the complete word-for-word transcript of any call so an agent can quote exactly what a customer said, who said it, and when.
get_call
get_call_transcript
Surface objections and commitments
Comb across recent calls and their transcripts to extract recurring objections, competitor mentions, and the next steps both sides committed to.
list_calls
get_call_transcript
Supported actions in Gong
Read & Search
- List Calls
- Get Call
- Get Call Transcript
3 total actions available
Frequently asked questions about Gong
Yes, Dust can sync with Gong to access call transcripts and metadata for analysis.
Get started with Gong
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